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  • Return Terms

• We replace faulty or defective tools free of charge if the tool is returned.

• We make any additions completely free of charge if we miss something.

• However, we do not bear indirect costs in connection with a wrong delivery.

• All returns are sent to us with paid shipping unless otherwise agreed.

• Stock item or standard dimension is credited with 80% of the net amount.

• Non-stocked or non-standard dimension is credited with 70% of the net amount.

• Special tools or reworked tools are not taken back.Returns must be made within 10 days of receipt of the goods.

• The reason for returns must be stated.

• When returning, the tool must be packed well to avoid damage.

• Stamped tools with their own "logo" are not credited.

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